Use regular feedback to grow your business
Net Promoter Score (NPS) is a popular customer feedback tool widely used almost exclusively by the world’s largest brands.
That is, until now.
Feedsy now makes NPS affordable and super easy so that small business’ can also enjoy the benefits of gaining regular customer ratings and views through FeedsyNPS.
Easy for you
Bulk set a email survey to auto-send every quarter
Trigger manually to an individual whenever you like
Receive email alerts and full feedback details every time you receive a score
Easy for customers
Customers receive an email with a small intro and are then asked how likely they are to recommend you to someone else
They click 1 - 10
If they click 9 or 10 they are asked why provided that score
If they click 1 - 8 they are asked what you need to do to improve your score next time
FeedsyNPS is available in the Advocator Package.
See Pricing.
Do you have a question or want to speak to someone? We are here to help.